classic

SERVICE

FAQs

What kinds of home decorations do you offer?

We offer a variety of home decorations, including wall clocks, hooks of various styles, magnetic blackboards, and iron flowers. You can choose according to your preferences and home style.

How do you ensure the quality of your products?

All our products undergo strict quality inspections to ensure that they meet relevant quality standards. At the same time, we provide product warranty services to make your shopping worry-free.

Do you provide product customization services?

Yes, we do. You can choose the material, color, size, etc. of the product according to your needs and preferences, and we will try our best to meet your personalized needs.

What is the price of your products?

Product prices vary depending on factors such as type, material, and degree of customization. You can check the price of specific products on our website, or contact our customer service staff for a detailed quote.

How long does it usually take for you to ship?

We will ship within 24-48 hours after receiving the order. If there are special circumstances, we will contact you in time and explain the situation.

If there is a problem with the product received, can it be returned or exchanged?

Yes, we provide a comprehensive return and exchange policy. If the product you received has quality problems or does not match the order, you can contact our customer service staff to apply for return and exchange service.

How to contact your after-sales customer service?

You can contact our after-sales customer service staff through online customer service on our website, phone, email, etc. We will wholeheartedly answer your questions and provide assistance.

How do you protect the privacy information of your customers?

We attach great importance to the privacy protection of our customers. We will take strict security measures and technical means to protect your personal information and transaction data from being leaked and abused.

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